Impact Governance Self-Assessment Tool
Understand your organisation’s current governance maturity, and where to go next.
Our Impact Governance Self-Assessment Tool is designed to help health service organisations evaluate the strength and depth of their governance structures across five quality domains. It highlights how well your systems are supporting safety, quality, accountability, and measurable social impact.
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35 questions in total
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Takes just 10–15 minutes to complete
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It’s completely free
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Receive instant results, including a detailed personalised report
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Your report includes insights and suggestions to help strengthen your governance foundations and focus your next steps
You’ll be scored against the following quality domains:
Safety
Safety is non-negotiable. This domain examines how well your organisation protects people from harm, both physical and systemic. Mature organisations don’t just respond to incidents; they build cultures where risks are recognised early, acted on quickly, and prevented through thoughtful design and clear responsibility.
Effectiveness
Are you achieving what you set out to do? Effectiveness is about delivering measurable outcomes that actually improve people’s lives. This domain explores how well your governance structures support evidence-based decisions, track real impact, and enable ongoing refinement when results fall short.
Caring
Care isn’t just a service, it’s a way of working. This domain looks at how your organisation embeds empathy, respect, and responsiveness into everyday practice. From frontline interactions to system-wide design, mature organisations consistently treat people not just as users of services, but as individuals deserving of dignity and understanding.
Responsiveness
Needs change. Contexts shift. A strong governance system keeps pace. This domain assesses how well your organisation adapts to emerging challenges, listens to feedback, and acts on what it learns. Mature organisations are flexible, iterative, and committed to staying relevant to the communities they serve.
Leadership
Governance lives or dies by its leadership. This domain evaluates how effectively your leaders champion accountability, uphold values, and create the conditions for quality and improvement across the organisation. Mature organisations have leaders who don’t just oversee governance, they live it.
